Effective Date: Effective date: April 18, 2025
At Wisconsin Frozen Pipe Pros, we respect your privacy. This policy explains what information we collect, how we use it, and the choices you have when you visit our website or contact us.
Information We Collect
When you call or contact us, we collect the information you choose to share, such as your name, phone number, email address, service address, and details about your frozen pipe issue.
Our website may also collect basic technical information, such as your device type, browser, IP address, pages visited, and the time and date of your visit.
How We Use Information
We use your information to respond to questions, discuss your frozen pipe repair needs, arrange service, and communicate with you about your request.
We also use website information to operate, maintain, and improve our site, protect it from misuse, and understand how visitors use it.
Cookies and Tracking
Our website may use cookies and similar technologies to remember preferences, support site features, and understand visitor activity.
You can control cookies through your browser settings. If you block cookies, some website features may not work as intended.
Analytics and Third-Party Tools
We may use analytics tools and other service providers to help measure website traffic, maintain the site, or support communications. These providers may collect information through cookies or similar technologies.
Third-party tools operate under their own privacy policies. We do not control how those providers handle information they collect.
Data Sharing and Disclosure
We do not sell your personal information. We share information with service providers who help us operate our website or communicate with you, and they may use it only to provide those services.
We may also disclose information when required by law, to respond to valid legal requests, or to protect our rights, customers, and business.
Data Retention
We keep personal information for as long as needed to respond to your request, provide services, maintain business records, and meet legal obligations.
When information is no longer needed for these purposes, we take reasonable steps to delete it or remove identifying details.
Data Security
We use reasonable safeguards to help protect information from unauthorized access, loss, misuse, or disclosure.
No website or method of sending information over the internet is completely secure. Please avoid sending sensitive personal or financial information through website forms or email.
Your Rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information we hold about you, or to object to certain uses.
To make a privacy request, contact us using the phone number below. We may need to verify your identity before responding.
Children's Privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has shared personal information with us, contact us and we will take reasonable steps to address the matter.
Changes to This Policy
We may update this policy as our practices or legal requirements change. When we do, we will post the revised policy on this page and update the effective date.
Please review this page from time to time so you know how we handle your information.
Privacy Contact
Phone: +18555851930
Address: Wisconsin